Returns and Refund Policy

Last Updated: July 26, 2024

Thank you for shopping at Rumble Tums. We strive to provide the best shopping experience and products of the highest quality. If you are not entirely satisfied with your purchase, we're here to help.

1. Returns and Refunds

Eligibility for Returns and Refunds
- We do not accept any returns or issue refunds unless there is an issue with the product.
- If you receive a defective or damaged product, please contact us at hello@rumbletums.com with your order number and a detailed explanation of the issue.

Return and Refund Process
- To initiate a refund or replacement, please email our customer service team at hello@rumbletums.com with the following information:
- Order number
- Description of the issue
- Photographs of the defective or damaged product, if applicable
- Once your request is received and reviewed, we will notify you of the approval or rejection of your refund or replacement.
- If approved, we will process a refund to your original method of payment or send out a replacement order, depending on your preference.

2. Exchanges

Exchanging Items
- We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@rumbletums.com.

3. Contact Us

If you have any questions on how to return your item to us, contact us at hello@rumbletums.com.